Guest User
January 12, 2025
I want to be completely honest, and I hope the owner takes this as constructive criticism. In terms of location and service, the hotel is acceptable. The front desk staff was kind enough to upgrade us to a top-floor room with a lovely view, which we appreciated.
However, this is where the issues began. The room was very cold, and the heating system didn’t distribute warmth evenly throughout the space because the room design was VERY odd. The sink was not in the bathroom but out on the balcony. While the balcony was covered, there was no heating in that area, which meant we had to brush our teeth and wash our faces in freezing temperatures, around 0°C when we were there in December. The hot water in the bathroom took about 15 minutes to heat up, so you can imagine how frustrating it was standing in the cold bathroom waiting for it while being splashed with icy cold water. When it finally did warm up, the water pressure was so low it took forever just to wet your hair or rinse off the soap. Finally, the surrounding stores kept burning woods so the hotel was very smokey, and we were seriously concerned about a fire accident because the hotel is very old. I hope the owner will take these advice into consideration and upgrade the facility, as well as safety measures, for future guests.